These terms explain how this site may be used and what you can expect from the pages here. Read them once, keep them in mind while browsing, and revisit this page whenever the wording is updated.
Acceptance and Scope of the Terms
By visiting charterclubbrand.com, you agree to these Terms & Conditions. They apply to your use of the site, including its pages, articles, product information, images, and any features that may be added later. If you do not agree, please do not use the site. These terms are written for an informational website about Charter Club, the Macy’s-centered brand of women’s clothing and home textiles such as sweaters, sleepwear, pants, tops, outerwear, bedding, and sheets. They sit alongside any separate terms that a retailer or marketplace may post when you shop with them. Using the site after an update means you accept the current wording.
Website Purpose and Informational Nature
Charter Club is presented here as a Macy’s-centered brand of classic, modern women’s apparel and home textiles, and this site exists to explain what the brand offers and how its pieces fit into everyday routines. Content covers categories such as sweaters, sleepwear, pants, tops, outerwear, accessories, bedding, sheets, and other home textiles, with plain-language notes on comfort, softness, versatility, and value. Nothing on the site is a warranty, an appraisal, or a substitute for professional advice. Read the material as helpful background that supports your own comparison and decision making.
Visitor Eligibility and Responsibility
The site is meant for general visitors who want to learn about Charter Club products and where they may be found. You are responsible for how you use it: keep your device and browser secure, follow the rules of any network you connect through, and make sure that reading the site is lawful where you live. Adults should supervise younger visitors. You also decide whether any product suits your needs, your size, and your household, since comfort and fit depend on personal use and washing habits rather than on anything this site can confirm.
Permitted Use
You may browse, read, and share links to pages for personal, non-commercial purposes. Printing a page or saving a copy for your own reference is fine, as is quoting a short passage when you clearly credit the site. Retailers, resellers, and other publishers may link to our articles so shoppers can find context about sweaters, bedding, or sleepwear alongside their listings, provided the link does not suggest an endorsement or approval that we have not given. If you plan a larger use, such as reprint, training material, or commercial syndication, treat it as outside this permission.
Prohibited Conduct
Please do not use the site in ways that interfere with others or with its operation. Prohibited actions include scraping content at scale, attempting to bypass access controls, introducing malicious code, overloading the server with automated requests, or misrepresenting your relationship with Charter Club or Macy’s. Do not frame the pages inside another property, remove ownership notices, or republish material as though it were your own. Attempts to harvest visitor data, post unlawful content, or use the site to deceive shoppers are also outside these terms. Report anything that looks like misuse so it can be reviewed.
Accounts and Submissions Where Offered
If an account, comment area, or newsletter form is offered on this site, you will need to provide accurate information and keep it current. Accounts are for your own use, so do not share sign-in details or let others post under your name. We may remove content that breaks these terms or that is unrelated to Charter Club apparel and home textiles. At present the site is informational, and visitors may simply read pages without registering. Any added feature may come with its own notice, which will sit alongside these terms rather than replace them.
Product Information, Availability and Accuracy Limitations
Product details on this site — colors, fabric descriptions such as cashmere, Hygrocotton, damask, or Sleep Cool and Sleep Luxe bedding, sizing notes, and pricing references — are gathered for guidance and can change. Screens display color differently, and a shade described as fresh or vibrant may look softer in your room. Availability moves quickly too: a sweater, sheet set, or pair of pants may sell out, be restocked, or appear in a different version. Where details matter for your order, confirm them with the retailer selling the item before you buy.
Third-Party Retailers, Product Links and External Services
Charter Club is sold through Macy’s and may also appear on third-party outlets and resale marketplaces. Links to those destinations are offered as a convenience so you can compare prices, read reviews, and check current stock. Once you leave this site, the retailer’s own terms, privacy notice, shipping rules, and return policy govern the transaction, not ours. We do not control those pages or the services behind them, and we cannot promise that a listing, review, or price shown elsewhere stays accurate. Take a moment to read the destination’s terms before entering payment details.
Intellectual Property and Limited Permission to Use the Site
The words, photographs, layout, and design on this site belong to the site’s owner or to the parties whose material is used with permission. Product names and brand identifiers remain the property of their respective owners. The limited permission described above lets you read and share for personal use; it does not transfer ownership or grant a license for resale, rebranding, or bulk reproduction. If you believe material here belongs to you and has been used wrongly, raise it through the enquiry route at the end of this page so it can be reviewed.
User Feedback and Submissions
If you send feedback — a note about how a sweater wore over a winter, how sheets held up after washing, or an idea for a page — you are welcome to do so. Please keep it honest and specific, and do not include other people’s personal details. Unless we agree otherwise in writing, anything you submit may be used to improve the site, including quoting brief excerpts in articles or reviews. We will not treat your message as confidential simply because it arrived through this site, so keep private information out of it.
Disclaimers
This site is provided as is, for general information about Charter Club apparel and home goods. We work to keep pages clear and current, but no promise is made that every detail is complete, error-free, or available at all times. Nothing here is a warranty about a product’s durability, softness, colorfastness, or fit, and customer comments about cashmere sweaters or Hygrocotton sheets reflect individual use rather than a guarantee. If you need certainty for a purchase, confirm specifications with the retailer and follow the care label that arrives with the item.
Limitation of Liability
To the extent the law allows, the site’s owner and those who help run it will not be responsible for indirect or consequential losses arising from your use of the site. That includes lost savings, lost data, or disappointment arising from reliance on an article, a price reference, or a link to a retailer. Where liability cannot be excluded, it is limited to the smallest amount the law permits. These limits do not affect rights you may have that cannot be waived. For a purchase issue, your remedies sit with the retailer who sold the item.
Indemnity Where Legally Permitted
Where the law permits, you agree to cover the site’s reasonable costs arising from your misuse of the site or your breach of these terms. In practice, that means content you post unlawfully, material you misappropriate, or automated activity you direct at these pages. The indemnity applies to claims brought by third parties, not to ordinary disagreements about a product review or a link. It is not a waiver of any protection you hold under consumer law, and it does not ask you to answer for something outside your control.
Suspension and Termination
We may limit or stop access to the site if these terms are broken, if the site is being tested or updated, or if continued availability is no longer practical. Most visitors will never notice this, since the site stays open for ordinary reading. You may stop using the site at any time, and closing a browser session is enough. Sections that by their nature should continue — ownership, disclaimers, liability limits, and governing terms — remain in effect after access ends, along with any obligation already incurred. If you have posted material, we may remove it when access is limited.
Changes to the Website or Terms
Pages, categories, and wording here change as the brand’s range moves — new silhouettes in apparel, refreshed bedding lines, or updated guides for comparing sheet programs across retailers. These terms may be revised for the same reason, or when a feature is added. If a version date appears with this page, it tells you when the wording last changed. Continuing to browse after an update means you accept the revised wording, so revisit this page occasionally. If a change affects how you use the site, the earlier version no longer applies to new visits.
Governing Law Treatment
These terms are interpreted under the laws that apply where the site is operated, without naming a court or a state here, because that detail has not been confirmed for this site. Before relying on them for a dispute, check the official notice or business details published with the site. Nothing in this section limits mandatory consumer protections that apply in your home region. If you live somewhere with stronger consumer rights, those rights remain in place and continue to shape how these terms are read.
Severability, Waiver and Entire Agreement
If one part of these terms is found unenforceable, the remaining sections continue to apply as fully as possible, so a problem with a single clause does not unsettle the whole page. A delay in enforcing a provision is not a waiver of it; expecting leniency once does not make it permanent. Together with any notice published alongside a feature, these terms set out the understanding between you and the site for its use. Anything a retailer says about an order sits separately with that retailer. Print a copy if you want a record of the wording you accepted.
How to Raise a Terms Enquiry
For questions about these terms, use the contact route published on this site — the one listed in the footer or contact page — rather than a name or address recalled from memory. No direct email or phone line has been confirmed for this page, so nothing is printed here that might mislead you. Include the page address you are asking about, a short description of your question, and any relevant order reference if you are contacting a retailer. Keep account or payment details out of the message, and allow the published channel’s own response guidance to apply.